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Ascott Gurney Penang Hotel George Town, George Town

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From132US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

18 Persiaran Gurney, George Town, Malaysia, 10250

Ascott Gurney Penang is a sea-front resort renowned for its opulence, located along the famous Gurney Drive tourist area. This prominent deluxe hotel in George Town, Malaysia is known for its stylish accommodation and is a blend of business and entertainment facilities. The resort provides an array of exceptional amenities and services that cater to leisure and business travelers alike.

Location

Ascott Gurney Penang is conveniently located adjacent to the new Central Business District, making it just a short drive from several local attractions including Penang Hill and the famed Kek Lok Si Temple. The proximity to shopping centers, such as Gurney Plaza and Gurney Paragon, offers guests various dining and commercial options. The resort is easily accessible via taxi or limousine services from Penang International Airport, which is about 20 km away.

Rooms

The resort features 260 suite rooms that offer breathtaking sea views and are spacious, almost double the size of conventional hotels. Each suite is stylishly decorated and equipped with luxurious amenities such as jacuzzis, washing machines, and dining tables. Guests can select from rooms that come with air conditioning, flat-screen TVs, and kitchenettes for a comfortable stay.

Eat & Drink

Onsite dining at Ascott Gurney Penang includes a coffee house serving local and international Halal food, along with several themed restaurant experiences such as Ichiban Sushi. Guests can indulge in a buffet breakfast, lunch, tea-time treats, and a diverse selection of set dinners including seafood buffets. Special promotions like Bento lunch specials and a Japanese Nite buffet dinner enhance the culinary experience.

Leisure & Business

Guests can enjoy various recreational activities at the resort, including a fitness center, dart board, hot tub, sauna, and an outdoor pool. For those seeking relaxation, spa facilities offer indulgent treatments in a peaceful atmosphere, while a waterslide adds a fun element for families. The resort is designed to cater to both active and leisurely pursuits.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Deluxe King Studio
Max:
4 persons
44 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Premier King Studio
Max:
2 persons
44 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Deluxe Studio
Max:
2 persons
44 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
George Town 1.1 mi
Airports
Penang International (PEN) 12.1 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's pool
  • Water slides
  • Children's play area

Spa & Leisure

  • Infinity pool
  • Sun loungers
  • Pool with view

Room features

  • Air conditioning
  • Dining table

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

18 Persiaran Gurney, George Town, Malaysia, 10250
Map view
18 Persiaran Gurney, George Town, Malaysia, 10250
Nearby
54
Istana Kedah
900 ft
Persiaran Gurney Gurney Paragon Mall
Senoptium
900 ft
Restaurants
Tasty Congee & Noodle Wantun Shop
400 ft
Shop L5. 01
Fresh Bite Asia Fusion
400 ft
170-B1-31/32 Gurney Plaza Persiaran Gurney
Angus House
400 ft
Angus House
Orinea by Farquhar Mansion
1700 ft
68-18-1
Seabrew Restaurant Bar & Cafe
800 ft
Seabrew Restaurant Bar & Cafe 63 Persiaran Gurney
Cafe Laurel
1100 ft
53 Persiaran Gurney Evergreen Laurel Hotel Penang
17 Kelawai
700 ft
17 Kelawai Road
Sushi King
1100 ft
Lot 170-02-58 Bulatan Gurney Persiaran Gurney

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the resort and would come back
Friendly staff
Great location
Room mix-up
Renovation noise
8.0/10
Great
Rooms
6.3
Location
9.2
Service
7.7
Dining
5.1
Guest reviews
8.0/10
based on 20 reviews
8.9
8.9/10based on 2076 reviews
Michael
United Kingdom, January  2025
7.4/10

My stay at this hotel was quite the mixed bag. The location is fantastic, with plenty of attractions nearby, and I appreciated the clean and comfortable rooms. The staff was very friendly and helpful. However, I did encounter a few issues: I was given a room that already had guests in it, which was quite awkward, and the noise from renovations above my room was disruptive. Overall, it's a decent place, but some aspects could definitely use improvement.

Rooms
6.0
The rooms were clean, but I had an unfortunate experience being put in an already occupied room. After that, I had to deal with noise from renovations above, which wasn't ideal.
Service
8.0
The staff was very friendly, and their attentiveness made my experience much more enjoyable.
Location
9.0
The hotel is in a fantastic location, just a short walk to Gurney Plaza and other key attractions, making it a convenient choice.
Dining
7.0
The breakfast options were decent, offering a mix of local and Western dishes, but I felt there could be more variety for those who prefer Western tastes.
Facilities
7.0
The hotel has good facilities, but I didn't get to enjoy them fully because of the noise from renovations.
Friendly staff
Room mix-up
Steven
United States of America, January  2025
6.2/10

I had a stay at this hotel that came with some ups and downs. The location is fantastic, right along Gurney Drive and close to both George Town and Gurney Mall. The room was comfortable and clean, but I did have some interruptions due to renovations happening above me. The service was a bit lacking, as staff were not very apologetic about the inconveniences. Overall, it offers good value for money but fell short on a few aspects.

Rooms
7.0
The room I stayed in was clean and comfortable, but I was disturbed by renovation work being done above me during my stay.
Service
5.0
The service could definitely use some improvement; staff were unhelpful, and one even insisted on entering my room despite my request for a delay.
Location
9.0
The location is perfect for exploring the area, as it's not far from George Town and Gurney Mall, making it great for food hunting.
Dining
5.0
I found the dining options below my expectations with not enough variety for Western tastes; it felt a bit boring.
Facilities
6.0
The hotel had decent facilities, but nothing particularly remarkable stood out during my stay.
Emily
United Kingdom, January  2025
8.0/10

I had a mixed experience at this hotel. The location is fantastic, right in the heart of Georgetown and close to Batu Ferringhi's beaches. I found the staff to be exceptionally friendly and helpful, which really made my stay special. However, the rooms could use some improvement as I had an awkward moment barging into another guest's room due to a mix-up. Overall, it's great for its location and service, but the rooms weren’t ideal.

Rooms
6.0
The rooms were a bit awkwardly arranged and lacked a couch or sofa, which made things uncomfortable at times.
Service
9.0
The staff here were always ready to help, and their friendly nature made my stay enjoyable.
Location
10.0
The hotel is centrally located, making it convenient for sightseeing, shopping areas, and trying local food stalls.
Dining
7.0
The dining options were a bit lacking in healthy choices, but the noodle and egg stations were quite good.
Facilities
7.0
The facilities were decent, though I wished there were more amenities to enjoy during my stay.
William
United Kingdom, January  2025
6.0/10

I had a rather disappointing experience at this hotel. The location is great, right by the sea with a nice view, but the rooms were not clean and in need of proper maintenance. The staff were friendly and helpful, which was a plus, but the breakfast choices were limited and not very appealing. Overall, while the value for the location is decent, the lack of cleanliness in the rooms was a significant drawback for me.

Rooms
5.0
The rooms were not clean and had a dusty smell, which really affected my stay.
Service
8.0
The staff, especially Mr. Varun, were very friendly and helpful during our stay.
Location
9.0
The location is awesome with a fantastic swimming pool facing the seaside and close to local attractions.
Dining
5.0
The dining experience was disappointing, with poor choices and not enough food at breakfast.
Facilities
6.0
The swimming pool area was nice but overall the facilities need more attention.
Victor
United States of America, December  2024
7.4/10

I had a pleasant stay at the hotel, with spacious and clean rooms that offered stunning sea views. The staff was friendly and attentive, and the location was perfect for sightseeing and dining. However, I found the dining options a bit lacking and repetitive, and it was frustrating that my baby cot request wasn't fulfilled. Overall, it's a good value for money, but there's room for improvement in the dining experience.

Rooms
9.0
The rooms were spacious, clean, and had a superb seafront view.
Service
7.0
The staff was very friendly and tried to assist with all our requests, although my baby cot never arrived.
Location
9.0
The hotel is ideally located, just a short drive from shopping malls and local attractions, making it easy to explore the area.
Dining
5.0
The dining options were a bit boring and lacked variety, with mostly fried dishes and few healthy choices.
Facilities
7.0
Facilities were decent but didn't stand out especially; they met basic needs.
Benjamin
United Kingdom, December  2024
5.0/10

While the hotel is situated in a strategic location with a lovely sea view and is close to many restaurants, my experience with the rooms was quite disappointing due to their uncleanliness and moldy smell. On the bright side, the staff was pleasant, but the overall condition of the hotel, especially the rooms, definitely needs improvement. The dining options were pretty standard, and I felt like they could have provided more variety.

Rooms
5.0
The rooms had a stale smell, and unfortunately, they felt moldy and unclean. They really did leave much to be desired.
Service
Location
8.0
The location is strategic, facing the sea and near many dining options, which is definitely a plus.
Dining
5.0
Dining was rather standard, with insufficient cups and food options, leaving much to be desired.
Facilities
5.0
The facilities were basic and definitely felt like they could use a bit of an upgrade.
Bill
United States of America, November  2024
6.8/10

I stayed at this hotel and found it to have a great location with beautiful sea views, which was definitely a plus. The staff was friendly and courteous, making the experience more pleasant. However, the room I stayed in had a noticeable cigarette smell, and the bathroom could definitely use an update. Overall, it's a decent place, but some improvements are needed, especially in the rooms.

Rooms
5.0
The room had a view, but there was a cigarette smell that was quite off-putting. The bathroom facilities are in need of an update.
Service
8.0
The staff were all very lovely and helpful when I needed assistance.
Location
9.0
The location is nice, especially with the sea views, and it's conveniently close to Gurney Plaza and Gurney food court.
Dining
6.0
The dining options were fairly basic, but I did enjoy the variety of local food available.
Facilities
6.0
There was a decent range of facilities available, but they felt a bit outdated and could use some improvement.
Liz
United States of America, November  2024
7.6/10

The hotel offers a comfortable stay, with spacious rooms featuring nice amenities like a jacuzzi, though they do appear a bit dated. The staff is incredibly friendly and attentive, adding to the enjoyable experience. However, the dining options could improve, particularly at breakfast, and the location, while convenient, did have some upkeep issues. Overall, it's a decent value for the price, but a few areas could use enhancement.

Rooms
8.0
The rooms are quite spacious and comfortable, equipped with a nice bath featuring a jacuzzi function, although they do feel a bit old-fashioned.
Service
9.0
The service was exceptional, with attentive and friendly staff across various departments, making the stay very pleasant.
Location
9.0
The hotel is conveniently located right on Gurney Drive, facing the sea and surrounded by malls, making it easy to explore the area.
Dining
5.0
The dining experience left something to be desired; the breakfast spread was lacking in variety and healthy options.
Facilities
7.0
The facilities were generally nice, but the hotel could benefit from some updates and maintenance.
Friendly staff
Dining options
Rachel
United Kingdom, November  2024
8.2/10

I had a mixed experience at the hotel. The location is fantastic, close to great shopping and local attractions, but the rooms were quite dusty and could have used a deeper clean. The staff was incredibly friendly and helpful, making my stay more pleasant. Dining options were average, and the pool facilities were nice but could use a refresh.

Rooms
6.0
The room was very large, clean, and comfortable, but there was a noticeable amount of dust around.
Service
9.0
The staff were friendly and assisted with all my requests, making me feel welcomed during my stay.
Location
9.0
The location is great, easy to get around and close to Gurney Plaza and other popular spots.
Dining
6.0
Dining was pretty average with limited healthy options, though better than some other places in the area.
Facilities
7.0
The pool area was nice, but it could use some updates to really make it stand out.
Kevin
United Kingdom, October  2024
7.2/10

I had a pleasant stay at the hotel with clean rooms and friendly staff. The location is fantastic, situated right on Gurney Drive with great beach access. However, the air conditioning in my room was not working well, which made it a bit uncomfortable. Overall, I found the hotel to be a decent value for money, but the dining experience could use some improvement.

Rooms
6.0
The room was clean and had a nice view, but unfortunately, the air conditioning was not functional and there was a slight cigarette smell.
Service
9.0
The staff were very friendly and always tried to help with my requirements, making my stay more enjoyable.
Location
10.0
The hotel is in a great location, right in the middle of Gurney Drive, facing the sea and surrounded by malls, making it easy to drive around Penang.
Dining
5.0
The dining options were not up to standard and closed quite early, but they did offer some good local food varieties.
Facilities
6.0
The facilities were decent, but the overall setting felt a bit rundown with old furnishings.
Samantha
United Kingdom, October  2024
6.2/10

My stay at the hotel was a bit mixed. The location is fantastic, right near shopping malls, and the views of the sea are lovely. However, the rooms need some updates as they felt a bit old and the cooling wasn’t great. The service could definitely improve, and the dining experience left much to be desired with limited options. Overall, it offers decent value for money, but there's room for improvement.

Rooms
6.0
The rooms look a bit old and need some updates. They weren't very cooling either, which was disappointing.
Service
5.0
I found the service lacking; they weren't very helpful when I needed assistance finding the main road. However, the staff was friendly, and there was plenty of parking available.
Location
9.0
The hotel has a great location with nice sea views and is very close to Gurney Paragon and Gurney Plaza, which are two central shopping malls on the island.
Dining
5.0
The dining experience wasn't great; while there was a noodle station and some cooked food, the quality was poorly presented and didn't have enough variety, especially for traditional pastries.
Facilities
7.0
I didn’t really explore many facilities as my main focus was on the rooms and dining, but the parking situation looked decent.
Robert
United States of America, October  2024
8.0/10

I had a decent stay at the hotel, which is located right on Gurney Drive, making it so convenient for shopping and exploring nearby attractions. The rooms were quite spacious and well-maintained, perfect for families. However, the service left something to be desired as they seemed a bit inflexible with requests. Dining options could use improvement, as the food was not on par with what I expected, especially for breakfast. Overall, it offered good value for money with its large rooms and great location.

Rooms
9.0
The rooms were spacious, clean, and equipped with separate bathroom and shower facilities, which was perfect for my kids.
Service
6.0
While the staff were generally kind and attentive, they were a bit stubborn when it came to accommodating special requests, like providing a baby cot.
Location
10.0
The location on Gurney Drive is fantastic, with plenty of malls and tourist attractions within walking distance.
Dining
5.0
Dining options were a little boring and not as good as I had hoped, especially breakfast, which lacked variety.
Facilities
7.0
Overall facilities were decent, but nothing stood out as exceptional.
Ken
United States of America, October  2024
7.8/10

The hotel is situated in a fantastic location, central to Georgetown and near the beautiful Batu Ferringhi beaches. The rooms are a good size and offer a nice bath with a jacuzzi function, but they feel a bit dated. The staff is incredibly friendly and accommodating, really making my stay special. Unfortunately, the dining experience left something to be desired, as the breakfast offerings were quite limited. Overall, the hotel provides reasonable value for money despite some minor drawbacks.

Rooms
7.0
The rooms were a good size and featured a nice bath with a jacuzzi function, although they felt a bit old.
Service
10.0
The staff was truly wonderful, accommodating our request for early check-in and always friendly and helpful with my questions.
Location
9.0
The hotel is in a great location, central to Georgetown and the beaches of Batu Ferringhi, making it convenient to use public transportation.
Dining
5.0
The dining experience was below expectations, especially with the breakfast options not being replenished enough.
Facilities
8.0
The pool area was enjoyable and well-maintained, making it a nice spot to relax.
Ella
United Kingdom, October  2024
6.4/10

I had a mixed experience at this hotel. The location is fantastic with easy access to popular spots and a great view of the sea. The rooms were spacious and clean, but unfortunately, there were several issues like no Wi-Fi and limited amenities. The service was friendly overall, but there were moments of impatience, especially during check-in. Dining could definitely improve, especially at breakfast, which fell short this time around.

Rooms
6.0
The rooms were spacious and clean, but they lacked essential amenities like Wi-Fi, hot water, and TV reception.
Service
7.0
While some staff members were friendly and attentive, there were instances of impatience during check-in and a lack of willingness to help with extra needs after checkout.
Location
9.0
The hotel's location is great, making it easy to grab transportation and close to tourist attractions along Gurney Drive.
Dining
5.0
The dining experience was disappointing, especially at breakfast where there weren't enough food options and the setup was chaotic.
Facilities
5.0
Facilities were adequate but definitely need improvement, particularly regarding the internet and bathroom features.
Walter
United Kingdom, September  2024
7.6/10

During my stay at the hotel, I was impressed with the spacious rooms and the stunning sea view from the location. The hospitality from the staff was remarkable, always greeting us with a smile. However, I did encounter some cleanliness issues in the room, which was a bit disappointing. While it offered a good variety of amenities, the dining experience could use some improvement, as some items ran out quickly.

Rooms
7.0
The room was large and spacious, but I noticed quite a bit of dust around, which was not ideal.
Service
9.0
The service was very courteous and the staff were friendly and helpful throughout our stay.
Location
10.0
The hotel has a strategic location facing the sea, with easy access to Gurney Plaza and local attractions.
Dining
5.0
Dining was somewhat of a disappointment as there wasn't enough food and certain items didn't get refilled.
Facilities
6.0
The hotel had good facilities, but some areas felt a bit outdated.
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Rooms and Guests2 Guests, 1 Room